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Protecting Your Privacy on Public WiFi Networks - DC Access

DC Access: Committed to Protecting Internet Freedoms

By Internet, Net Neutrality

Protecting Your Privacy on Public WiFi Networks - DC AccessLast week, the Federal Communications Commission announced that on December 14, it will vote on “Restoring Internet Freedom.” If this effort passes, the internet will be anything but free. In fact, if the proposal as currently written passes, it will repeal long-standing net neutrality rules. These rules which were established to ensure American consumers and businesses have equal access to the Internet.

DC Access firmly opposes this action.

DC Access has always and will always support Net Neutrality, regardless of what the FCC requires. That means that DC Access does not and will not limit access to any legal content. We do not and will not prioritize one content provider over another. Whether you want to stream classical music, binge watch the latest season of Stranger Things, or simply read the paper online, it’s up to you. You’ll have equal bandwidth no matter your interests.

For large internet service providers like Verizon and Comcast, their revenue models depend heavily on content and advertising partnerships. At DC Access, our business model is built entirely on delivering great service. That’s it. No corporate partnerships. No sponsored content. No potential impact on your service.

For our small business customers and as a small business ourselves, this proposal is concerning on another level. With the incredible energy of Small Business Saturday just two days behind us and a community committed to supporting entrepreneurs, it’s hard to imagine a situation where local businesses simply can’t compete. But that’s a real possibility with this proposal. This article does a great job of illustrating the potential impact.

DC Access is proud of our heritage – built on putting customers first. We established the company to give Washington, DC a choice when it comes to internet service. Whether it is reaffirming our commitment to protecting your privacy as we did earlier this year or reaffirming our commitment to providing truly open internet as we do today, we stand by delivering hassle-free internet.

What can you do?

  1. Contact Congresswoman Eleanor Holmes Norton and let her know you are not ok with the FCC’s proposal. Reading this but don’t live in Washington, DC? Click here to find your representative.
  2. Tell your friends and neighbors about this issue. Ask them to raise their concerns, too.
  3. Not a DC Access customer? Make the switch to DC Access. We’re offering a free month of internet service for all new customers this holiday season. Give us a call at (202) 546-5898 or sign up for a site survey on our website.
  4. Already a DC Access customer? Share this information with your friends and neighbors. When they mention your name when they sign up, you’ll both get a free month of service.

KRACK Attack – What You Need to Know

By Security, WiFi

That loud sound you heard last week might have been the crack from the feared KRACK attack hitting the internet. KRACK can invade all wifi connected, wireless devices (laptops, tablets, phones, etc.) and allow hackers to spy on your personal data and interactions online.  The good news is that the vendors we use to power the DC Access network equipment have already created patches and we have already patched our core network equipment.  Other tech companies and manufacturers are responding quickly to this security hole and are rapidly working on patches to protect our online security and safety.

In the meantime, DC Access wants to share with you some useful tips to keep your systems safe.

Windows

If you use Windows enabled devices, they are unlikely to be impacted by this vulnerability.  However, Microsoft already prepared a patch for Windows 10. If you have auto-updates turned on, the patch has already been installed on your device.

Apple

Apple is working on a KRACK protection update for all of its products. These updates should be available in the next few days. Keep an eye out for it – the patch will be available for download and auto-updates.

Google

Google is working on updates for Android phones. Updates should be out in a few weeks.  The wildcard with Android phones, however, is that each cellular provider will control when (or if) phones get updated.  Pay attention to notices from your cellular provider for information about software updates.

Please remember, though, to be careful with other wireless devices that use wifi, including wireless cameras and baby monitors, among other devices. There may never be a hardware update available for these devices. And even if an update does become available, most do not have an auto update feature, so it is more difficult to disseminate the fix. The updates need to be installed manually. In order to best protect your data, when possible, use hard-wired versions of these devices.

DC Access is staying well-informed on this potential security breach and working hard to ensure your protection.  If you have any questions, please contact us at support@dcaccess.net.

Try DC Access Risk Free! Already a Customer? Tell a Friend, Get a Month Free!

By Internet

DC Access is always happy to serve new customers, particularly as we expand into new neighborhoods.  As we grow, we are sometimes asked by new customers how we are able to offer such reliable internet connectivity and better customer service than the national players.  Admittedly, sometimes those thinking about DC Access are concerned that DC Access will not be able to meet their needs.

Simply put, DC Access delivers. If you’re already a customer, you know that we’re the essence of hassle free. No strings, no hidden fees, no contracts. If you’re not, we encourage you to check out our reviews — our customers say it best!

DC Access is 100% risk free. 
DC Access offers a 100% money back guarantee. If you’re not completely satisfied with your DC Access service or experience within the first 30 days, we’ll refund 100% of your money, including the installation fee and any monthly service fees.

How can we be so sure you’ll be happy?
Before we install our service at a new location, DC Access technicians always do a site survey to make sure that your home or business is a good candidate for our service.  If we are not a good fit for your needs, we won’t sign you up.  That’s been our policy since we started connecting customers to our network.

Refer a friend, get a free month!
We love our customers. And any friend of yours is a friend of ours. So tell your friends and neighbors about our 100% money back guarantee. There’s no cost for a site survey! And just a reminder, if your referral signs up with DC Access, you will get a free month of internet service.

Celebrate National Day of Unplugging

By Internet, WiFi

At DC Access we spend most of our time getting our customers connected quickly and hassle-free.  But even we know it’s important to unplug every once and awhile and appreciate the real world around us.  We are happy to celebrate the National Day of Unplugging March 4 and we encourage our employees and customers to do the same.  We promise – DC Access internet service will be ready and waiting for you when you plug back in!

Now that your screens are powered down and put away, here are some suggestions for how you can spend your newly found free time.

Continue Reading Celebrate National Day of Unplugging