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customer spotlight

Dec 06
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Customer Spotlight – Matt Weiss

By Martha Huizenga Internet

untitled-designMatt Weiss, owner of Barrel, 201 Bar, and Union Pub, is a DC native who lives and works on the Hill.  Matt met Martha when they both served on the CHAMPS board and immediately knew that DC Access would be a good fit for his business.

Matt recently moved his office to a newly meticulously restored and renovated space above Barrel and needed to get internet service hooked up in the space.  Matt was concerned that any service work would interfere with his carefully chosen aesthetic.  But, Matt was pleasantly surprised when the DC Access technician heard his concerns and worked with Matt to make sure that wires were placed out of sight and holes were drilled inconspicuously.  The DC Access technician didn’t just enter the space and work as quickly as possible – he understood the customer’s concerns and listened to his ideas before starting work.

Oct 25
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Customer Spotlight – Meet Hill’s Kitchen!

By Martha Huizenga Internet
12243322_1126871790663835_5893131727741555042_nHave you been to Hill’s Kitchen? This fantastic kitchenware store on the Hill is a longtime DC Access customer.  Owner Leah Daniels switched to DC Access service because she believes in supporting the community, neighbors, and local businesses.

 

Leah spoke glowingly about DC Access service – she loves that on the rare occasion there is a service issue, she is able to call DC Access and is greeted by a real person on the phone who knows her name and store location.Hill’s Kitchen uses DC Access for store operations, including the crucially important transmission of customer payment information.

Next time you’re in the market for new cookware, knives, or other kitchen gadgets, stop by Hill’s for personal attention and great customer service!

Oct 04
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Customer Spotlight – Meet Bookstore Movers!

By Martha Huizenga Internet

bookstore-movers3-1Meet Bookstore Movers!

Bookstore Movers is based out of DC Access customer Matt Wixon’s living room and they rely on DC Access service to run this large organization!  Bookstore Mover’s previous service provider could not keep up with their needs – and with a fleet of 15 trucks and 80 employees, they require reliable, consistent, fast internet service.  The work day starts around 4am and it sometimes does not end until 8pm.  The company needs to be connected throughout that time and DC Access has been able to provide reliable service the whole time.  Matt was pleased with the easy set-up and responsive customer service.

Bookstore Movers is a big fan of the Hill Center.  It’s got so many edifying and entertaining classes and events which many people in the neighborhood seem to be unaware of.   Plus, the grounds and building are magnificent!  They also love Bayou Bakery, right next door.  It’s like a little utopian island right in the middle of the Hill.

If you need a reliable mover to help you around the corner or across the river, visit the Bookstore website to get started!

Aug 31
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Customer Spotlight – Meet Sharee Lawler!

By Martha Huizenga Internet
img_3918Meet Sharee Lawler! Sharee and her husband Tom found DC Access in 2008 when they cancelled their cable contract and were in the midst of a “Buy Local” experiment. Sharee met Matt and Martha at the Capitol Hill Chamber of Commerce and was impressed by their dedication to the community.  Sharee decided to switch to DC Access internet and eventually added an HD antenna from Free TV DC. Sharee and her family moved to Adams Morgan in 2013, and were pleased to be able to continue using DC Access service. Sharee wrote and edited her entire first book using cloud software with DC Access service.
Sharee loves living in Adams Morgan because it is so lively, yet they live on a really quiet, leafy street. You might find Sharee at Urban Dwell, picking up special gifts – for both adults and little ones or “hiking” with her daughters near Rock Creek Park, admiring the Park Police horse stables.
Jul 31
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Customer Spotlight – Meet Amy Rogers Nazarov

By Martha Huizenga Internet

img_5702-2Amy Rogers Nazarov, a local freelance writer and social media manager, has been a DC Access customer for 7 years.  Amy works from home and needs reliable internet connectivity.  Amy was drawn to DC Access because they are a local company that supports the neighborhood.  She also loves that on the rare occasion that there is a service issue, Matt, Martha, and their team respond promptly and effectively.  Amy is also a big fan of The Pretzel Bakery‘s new, bigger location – all the better to wash down a Pretzel Bomb with a big glass of Basil Lemonade!