DC Access is always happy to serve new customers, particularly as we expand into new neighborhoods. As we grow, we are sometimes asked by new customers how we are able to offer such reliable internet connectivity and better customer service than the national players. Admittedly, sometimes those thinking about DC Access are concerned that DC Access will not be able to meet their needs.
Simply put, DC Access delivers. If you’re already a customer, you know that we’re the essence of hassle free. No strings, no hidden fees, no contracts. If you’re not, we encourage you to check out our reviews — our customers say it best!
DC Access is 100% risk free.
DC Access offers a 100% money back guarantee. If you’re not completely satisfied with your DC Access service or experience within the first 30 days, we’ll refund 100% of your money, including the installation fee and any monthly service fees.
How can we be so sure you’ll be happy?
Before we install our service at a new location, DC Access technicians always do a site survey to make sure that your home or business is a good candidate for our service. If we are not a good fit for your needs, we won’t sign you up. That’s been our policy since we started connecting customers to our network.
Refer a friend, get a free month!
We love our customers. And any friend of yours is a friend of ours. So tell your friends and neighbors about our 100% money back guarantee. There’s no cost for a site survey! And just a reminder, if your referral signs up with DC Access, you will get a free month of internet service.