DC Access Reaffirms Commitment to Customer Privacy — Signs ISP Privacy Pledge

By DC AccessMarch 29, 2017Internet, Press Releases


Washington, DC’s only local internet service provider refuses to sell customer data, regardless of Congressional repeal of broadband privacy protections

In the wake of Congress repealing broadband privacy laws, DC Access has signed the Internet Service Provider (ISP) Privacy Pledge. This industry pledge reaffirms the company’s commitment not to sell customers’ personal details, usage data, or customer browsing, search, geo-location, or purchase histories. This commitment to and respect for customer privacy is also detailed in DC Access’ Privacy Policy.

“Protecting customer privacy has always been and will always be a top priority for DC Access,” said Matt Wade, DC Access co-founder and partner. “We have no intention of changing our long-established policy of not selling or sharing customer information of any kind.”

This re-commitment to protecting customer privacy comes as a result of concerns surrounding the 115th Congress’ repeal of broadband privacy protections previously established by the Federal Communications Commission and scheduled to go into effect later this year. These consumer protections would have prohibited ISPs from collecting, storing, sharing, and selling select customer information without their consent. This Congressional action also prohibits future passing of similar privacy protections.

“DC Access was established to provide Washington, DC residents and small businesses with choice in internet service — an option to buy from a local provider where customer service and commitment come first,” continued Wade. “We find these developments concerning and will continue to stand behind our mission of putting customers first.”