Meet Jessica!

By DC AccessMay 4, 2017Internet, WiFi

Jessica Thompson - Customer Service SpecialistOriginally from Philadelphia, PA, I grew up in Wilson, NC and different parts of Maryland and D.C. I enjoy going to concerts, museums, arts shows and cooking…. sometimes I’ll binge watch old episodes of Iron Chef and Chopped, and then challenge myself to whip up something similar to what I just watched.

I spend most of my time at DC Access answering calls from customers and assisting them the best way possible with anything from scheduling site surveys and installs to walking a customer through the steps of rebooting their router. Friday happens to be my favorite day of the week. We have weekly team meetings that allow us all to come together and dish out some of the great things going as well, whether its business related or personal. I appreciate this day the most because I also get the opportunity to learn things about all my co-workers, including Martha and Matt.

One of my favorite restaurants is Cava Mezze. I love going here with my friends or family for brunch. Amazing, each and every time. Also, Eastern Market on a Saturday or Sunday always makes it a good day. I love to take my dog for a walk in the area, pick up some flowers and produce from a local vendor and of course, stop by BullFrog Bagel. I recommend everyone to try the Smoked Salmon BLT…mouth-watering!